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Delivery questionsWhere is my delivery?Why does tracking say delivered when it's not?See allQuality issuesMy flowers are in poor conditionFlowers affected by cold weather?See allOrdering questionsApplying discount codesHow do I edit my order?See allSubscription questionsHow do I make changes to my subscription?What flowers will be sent & can I choose my bouquet?See allSomething elseProblems using the websiteUnsubscribing from emails
Delivery questionsWhere is my delivery?Why does tracking say delivered when it's not?See allQuality issuesMy flowers are in poor conditionFlowers affected by cold weather?See allOrdering questionsApplying discount codesHow do I edit my order?See allSubscription questionsHow do I make changes to my subscription?What flowers will be sent & can I choose my bouquet?See allSomething elseProblems using the websiteUnsubscribing from emails
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You'll need:

  • Delivery postcode

  • The order number (if you sent the flowers, this will be in an email. If you received the flowers, it’s on the back of the gift card)

  • Photo(s) of the issue

I placed the orderI placed the orderI received the giftI received the gift