Need some help?
Think your delivery might be late?
Don’t worry - you can find out where it is using the tracking link below. If it has gone missing, or if it’s not arrived on time, most problems can be sorted in a few taps.
If your delivery is 2 or more days late you can request a new delivery or compensation instantly. Make sure you have your order number before you begin.
Find my deliveryWorried about the quality of your flowers or plant?
You can report a quality issue to us and get an instant automated resolution in minutes. Just click one of the buttons below and fill out the details of your issue.
I placed the order I received the giftStill need help?
Our Customer Delight team is always here for you. Just get in touch using one of the buttons below.Our average waiting time for chat is less than 2 minutes
For instant help please use our self-service options aboveChat using Facebook Messenger Message us on Whatsapp
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Call us on +44 20 3893 2353
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